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Original topic:

S22 ultra - oleophobic coating

(Topic created on: 13-07-2022 12:30 PM)
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Bogo1
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After 2 months, very careful use, strange line on the screen. I think the problem is in the oleophobic coating? When I wipe the screen with a microfiber cloth, the line is not visible. After a few minutes of use, however, it is visible again.

 

telefon.jpg

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Bogo1
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Update:

Today I took the phone to an official repairer, who immediately replaced the entire screen (warranty), no questions asked.

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BandOfBrothers
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It's possible @Bogo1  🤔

Do you keep a case on the phone at all ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Bogo1
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My previous phone was a Galaxy S7 (6 years) and it doesn't have a single scratch. So you know I'm very careful with my phone.

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Shamrock_Sean
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I can tell you now that's a badly applied coating with some watermark. This same thing happened to me on an older Galaxy S3 brand new. Shop changed it in store. Everytime I wiped it away it would come back

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Bogo1
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Shop changed Phone or screen?

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Bogo1
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Update:

Today I took the phone to an official repairer, who immediately replaced the entire screen (warranty), no questions asked.

Bogo1
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Next question: Which screen protector to install on the new screen?

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BandOfBrothers
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@Bogo1 

 

My go to is the Whitestone Dome Glass Screen Protector as its good for curved displays and plays well with the fingerprint.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Bogo1
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Me again. After 2 months, a vertical line started appearing again on the replaced screen. The phone will go back to service. Maybe the first series of phones was defective and the service had a screen from the first series in stock?

 

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AlexAguinAga
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THIS IS SO USEFUL! same thing happened to me with my galaxy S23 ultra... just after 3 weeks of use, just at the bottom

IMG-20230605-WA0038.jpg

Those marks go away with a polishing cloth but always come back... ANNOYING! they received the phone for inspection and will return with a resolution in 5 days

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