14-09-2023 09:38 AM in
So this issue started months ago with my VW Infotainment. The S22ultra started to constantly disconnect Bluetooth from my infotainment every few seconds. Nothing worked, until Volkswagen issued an over the air update for their infotainment just two months ago. A few days ago I got a notification of a new software update for the phone and I did the update. The problems started again. Samsung we cannot keep going like this. There are still many open threads about this problem. I have my old S10 mobile phone still working and it always works, I never have any issues. I tried it as well. Its only with the S22 series. I need this as I need to be able to make and receive calls from my car. This is why we pay good money.
We do not want anymore useless stock customer care replies. We need Action and proper firmware/software !!
15-09-2023 12:56 PM in
@Members_3L4HGqb: You may wish to try heading to Settings > Connections > Bluetooth > On > Tap the cog to the right of your VW system > Unpair > Toggle Bluetooth off then on again > Place your VW in pairing mode by following the manufacturers instructions > Select it from the list of available devices, then follow the on-screen instructions. I also recommend pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, as this will perform a Soft Reset and address any temporary software issues that might be affecting the stability of your connection. Let me know how you get on.
17-09-2023 10:40 AM in
Tried it , did not work. I only did a short 6 km trip and then it came back again. This started after the recent update as VW had solved the issue. This is a Samsung issue and I am tired of going in circles. It is not a VW issue since my Samsung S10 works perfectly. Please just solve it through your upodates.