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S22 Ultra defective screen?

(Topic created on: 14-10-2023 09:28 AM)
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S22Ultra_user1
Student
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Hello, I was scrolling my phone last night when the screen flickered and I encountered a ~10mm section of the left side of the screen that has

tmp_be2d4e89-1077-40e8-8d13-be5f2a43dd26.jpeg

a top to bottom vertical white section that flickers and distorts the colours at the edge of where the screen goes normal again. I hadn't dropped the phone, merely had it on charge and was using it at the time.

 

Images attached, anyone seen this before? 20 months old, so I assume I would have to swallow the repair cost for a new screen? UK based if that matters.

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4 REPLIES 4
Hudz
Voyager
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20 months old device and this just happened now. Your device is not defective. Your device display has been damaged, your gonna have get a replacement definitely internal damage I don't see any cracks outside. If you don't recall dropping the phone. I'm wondering if your battery has started expanding and then putting pressure on the display from the inside.
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S22Ultra_user1
Student
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Thanks for the reply, the battery theory could be correct as it appeared a few minutes after plugging it into charge for the night. If I wasn't using the phone at the moment it developed the issue I would have questioned if I had dropped it etc!

Fiona26
Samsung Members Star ★★
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24 months warranty in the uk with samsung, I would contact them. You will only be charged if they do find damage. Good luck.
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keith30
Maestro
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There has been reports about this issue on the S22ultra devices on the Sammobile.com site and to fix it will need a new screen. It should still be under warranty so you should contact Samsung customer care
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