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S22 Ultra Data Issue ongoing for months

(Topic created on: 20-04-2024 11:16 AM)
1061 Views
JoshGrey
First Poster
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Has Samsung acknowledged the issue that so many people are having with data since an update at the end of 2023?

I've seen 100's of posts from people having this issue but nothing from samsung. 

I havn't been able to auto connect to data since December. 

In order to connect to data, I have to open up Mobile Networks, then Network mode, change setting to 3G only, then slowly change it up to 5G/4G/3G/2G (auto connect) for it to work.

Then whenever I move location to where a new data tower connects, I have to repeat or if I make or recieve a call, I have to repeat. 

5 REPLIES 5
Piper123
Samsung Members Star ★
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Hello there

Have you reset mobile network settings?

Once done, your network should send you updated APN settings.
S24 Ultra
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Noel2489
Student
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I have not seen a post or response with a solution to this issue. And I am left wondering why the issue isn't being spread more so everyone knows that they are not the only ones this is happening to! This is crazy its been weeks now, months for some! Samsung get it together!!!

kayoh
Journeyman
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I had the same issue last week, data stopped working on 30th May, in the end I reluctantly bought a new phone because I didn't know how to fix it. There was nothing wrong with my old phone other than the sudden data not working. Confirmed it wasn't to do with my network as the sim worked in my work phone no problem.

just wanted to post here to see if any fixes get posted. 

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kayoh
Journeyman
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I actually did do this and it didn't do anything, its almost as if the data speed was super slow or work intermittently, i could load the twitch app and see the chat moving slowly but no sound/video, browser pages would take 15-20mins to load etc.

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kingwin
Student
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Having the same issue,I have two s22 ultra,
And both having the same issues,
Not charging,
Data rubbish,
All since the last update,
S pen not recognised
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