19-10-2024 01:50 AM
forums everywhere about the S22 Ultra losing service. I just got my replacement phone, I dropped mine & thought it was the cause. I have my Paid $100 for my replacement, 1 wk in and lost service w/ this one too, unless I'm on WiFi - @Samsung / @Verizon definitely needs to recall this device. I do not want to pay for a new one since I am 6 months from paying this one off and do NOT want another 36 month payment!
19-10-2024 05:34 AM
Hello @Mich3lle and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 😀
I note you are using the " Verizon " network and have used the $.
Therefore I would suggest to also submit your post in your own regions section too to receive a more appropriate detailed response.
In regards to home troubleshooting steps you could try resetting the Network Connections via Settings > General Management > Reset > Reset Network Connections > Reboot your phone by turning it off and on.
There is also a diagnostic tool found in the Samsung Members App.
Try the sim card in the secondary sim slot.
A Samsung Service Centre can assess your phone.
I wish you all the best.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "