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S22 Ultra Data Connection

(Topic created on: 19-10-2024 01:50 AM)
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Mich3lle
Apprentice
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forums everywhere about the S22 Ultra losing service. I just got my replacement phone, I dropped mine & thought it was the cause. I have my Paid $100 for my replacement, 1 wk in and lost service w/ this one too, unless I'm on WiFi - @Samsung / @Verizon definitely  needs to recall this device. I do not want to pay for a new one since I am 6 months from paying this one off and do NOT want another 36 month payment!

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BandOfBrothers
Samsung Members Star ★★
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Hello @Mich3lle and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 😀 

I note you are using the " Verizon " network and have used the $.

Therefore I would suggest to also submit your post in your own regions section too to receive a more appropriate detailed response.

In regards to home troubleshooting steps you could try resetting the Network Connections via Settings > General Management > Reset > Reset Network Connections > Reboot your phone by turning it off and on. 

There is also a diagnostic tool found in the Samsung Members App. 

Try the sim card in the secondary sim slot. 

A Samsung Service Centre can assess your phone. 

I wish you all the best. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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