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S22 Ultra: Crashes charging beyond 80%; fast charging depletes battery.

(Topic created on: 01-06-2024 07:05 PM)
973 Views
Revned911
Apprentice
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I've turned on fast charging and super fast charging, and I've turned off battery saver so that my phone should charge to 100%.  

When my phone is plugged into any charger or power source it crashes around 79 to 85% (it varies).  The cable doesn't seem to matter.  The charger doesn't seem to make a difference.  

When it crashes, it shows the grey charging circle instead of the green or blue one.  And does not charge at all.  Just gets warm.  

When I turn off fast charging and super fast charging, and then enable adaptive battery protection, it will sometimes charge through the night and hover at 80%.  Sometimes it charges all the way to 90%.  And sometimes when I wake up the phone is powered off but warm displaying only the grey charging circle.  

I've reset the phone.  I have tried charging in safe mode.  It won't charge when it's powered off. So... next time my phone goes down to 0%, I think that will be it!!!  

Could it be the battery?  Tips or tricks on replacing those???

6 REPLIES 6
keith30
GrandMaster
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Depends if your phone is old, you don't say what model device you have so you may not get a proper answer
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Piper123
Samsung Members Star ★
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Hey there

Are you using an original Samsung Charger and cable or a third party one?

Would suggest trying a genuine Samsung Charger and Cable to see if that solves it.
S24 Ultra
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Revned911
Apprentice
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Good catch.  Updated.  Sorry

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Revned911
Apprentice
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Yes and yes.  Doesn't make a difference. I've also tried charging in safe mode. 

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Tourbillon De La Vie
Samsung Members Star ★
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Try diagnostics via Samsung members app 

Revned911
Apprentice
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It said it was regular speed charging fine. But it should have been fast or super fast. It also said the battery was fine.  

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