S22 ultra Connection to Network after update.

[Members_ZNZfJNY]

My phone did a forced update in the middle of the night while I was sleeping on October 10th after that update I have not been able to use my phone I get a message saying that my phone is not registered to a network even though it is I have spent numerous hours on the phone with Samsung customer support telling me it's an AT&T issue I have driven to the AT&T store four times which is an hour away from my home just to be told vice versa that it's a Samsung issue with their Upstate update after doing research I've come across several other people who are having the same issue with different Networks Samsung refuses to take responsibility for this. The only way I was able to use my phone was through my Wi-Fi calling feature. Once I left my house my phone was useless I have had to purchase another phone why isn't Samsung acknowledging this issue and why are they leaving their customers to deal with a problem they created. I have called customer service asking about the dispute resolution process only to be told that I needed to send my phone in for them to look at. Why should I have to pay for a mistake that Samsung made by forcing an update on my phone that I had no control over. I do plan on going forward with the dispute resolution process and small claims if needed. I understand that mistakes are made but it's when you don't stand behind your product or acknowledge the mistakes and blame it on your customers that draws the line for me. It seems like it would be a criminal matter to purposely destroy somebody's property not take responsibility for it and leave the customer with the bill.

[SanshIND]

Update:

My S22 ultra issue is resolved now.

I had same issue and had posted for help in this community. 

I went to samsung service center and they replaced Antenna and sub port.

[D127]

That's awesome,  I wish they would have offered that to me instead of telling me to switch my carrier and no other option.  

[DipesshDhanjiShah]

I have been facing the same issue since December update of Samsung on my Galaxy S22 Ultra 5G.

Samsung says since it's a 15 month old device and out of manufacturer warranty, you need to pay us to rectify this problem. A problem that occurred due to Samsung's own update push. 

It's been a month and I haven't been able to use the phone.

If everyone agrees, we must sue Samsung for this unethical practices. 

Connect to me if you all agree. I am ready to submit my phone to the agencies to study what changed.

[Shinigan]

Same story here, I've done all the trouble shooting with my carrier and nothing. Only use to me is inside my house on wifi. We have 3 family members in this house with Galaxies. I'll be damned if we are going to continue with the Samsung brand. This is a pattern for the company and not a good one.