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S22 Ultra camera black spot

(Topic created on: 28-06-2022 10:50 AM)
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pkhell
Student
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Got my new S22 Ultra, and noticed that I have a black spot in top right corner while staying at 1x zoom and 3:4 format in camera.

Funny part is that it goes away when I change zoom to any other number, it shows up only in 1x zoom and 3:4 format.

What can it be? A dust or some malfunction on S22 Ultra?

20220628_175053.jpg

1 Solution


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Solution
Glenntech
Samsung Members Star ★★
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If your lenses are clean and it does this on every photo with that lens.
Then yes I'd contact customer support.
You can find the number in the Support section on the Members App.
Equally if you have a Samsung Experience Store or service centre near you, then make an appointment to get the phone looked at

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8 REPLIES 8
Tourbillon De La Vie
Samsung Members Star ★
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contact support via Samsung Members app. I don't think that should be there

Solution
Glenntech
Samsung Members Star ★★
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If your lenses are clean and it does this on every photo with that lens.
Then yes I'd contact customer support.
You can find the number in the Support section on the Members App.
Equally if you have a Samsung Experience Store or service centre near you, then make an appointment to get the phone looked at
JAMES4578
Samsung Members Star ★★
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@pkhell If lenses clean and continuing issue, definitely need to get it checked out.  In that case may well be a malfunction.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


TechZilla
Samsung Members Star ★
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It seems like a spec of dirt underneath the camera lens outer glass or a defect in the glass maybe? Other zoom levels maybe by passing it due to different focal lengths
TechZilla - Samsung Members Star
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Anonymous User
Not applicable
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20220722_032912.jpg

How is it now? Mine got the same problem but on the lower left corner when using the main lens camera.

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pkhell
Student
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I just "gently" slapped my camera, and now it's gone :D, I don't encourage you to try that though.

Anonymous User
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Been slapping it couple times but it presistent

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RoyceMark
First Poster
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I'm glad I read your comment here. I was going crazy. Seems to be just a dirt that went inside the camera. Mine looks like a leg of an ant. lol. It was gone after I tapped my phone a little bit.