S22 Ultra Boot Loop Issues after 6.1 UI / Firmware update.

[FixMyS22Ultra]

Hi everyone,

I’m posting because the boot loop issue after the One UI 6.1 update is clearly widespread, and I want to gauge just how big this problem really is.

Is anyone else dealing with a bricked Galaxy S22 or a constant boot loop since the update? I keep seeing new posts about it almost every day.

My phone was working perfectly fine before the update. After installing it, it suddenly stopped working. Now, it’s stuck in a boot loop, and on the rare occasion it gets to the home screen, it crashes and starts looping again.

I’ve tried everything Samsung suggested: clearing the cache, factory resets—you name it. Nothing worked. I even had a Samsung repair tech come to my house. They suggested my motherboard needs to be replaced but refused to fix it under warranty because of a small, superficial crack on my screen (which can barely even be picked up by a camera).

This hairline crack has been there for over a year. It has nothing to do with the motherboard issue, and my touchscreen is working perfectly fine.

What’s even more frustrating is seeing countless others on Reddit, Samsung forums, Twitter, and beyond reporting the same problem—yet Samsung keeps denying responsibility and is shifting the blame onto the consumer.

If Samsung wants to argue that my phone’s reboot loop is caused by a tiny screen crack, then what about everyone else? What about all the other phones with the exact same issue across the globe with 0 screen and cosmetic damage - and the numerous motherboards they’ve already replaced? 

The pattern is obvious: this update has caused widespread failures and they are now charging for repairs wherever possible. I even have logs showing the update in question followed by recovery reboots immediately afterward.

It’s outrageous that a £1300 phone has failed in 23 months, and Samsung’s response is a £500+ repair quote for a phone which is laughably now only worth ~£400 brand-new. 

That said, I’d really like to hear from others, especially those in the UK but also worldwide, about how you’re handling this situation.

If your phone is out of warranty, you’ve been denied a warranty claim, or you’re experiencing this issue, please share your story. Adding your voice helps build a stronger case and puts more pressure on Samsung to finally take responsibility for this widespread problem.

P.S. If you’re experiencing this issue, and have read this far down - clicking “I have this problem too” under the title of this post may help raise awareness

[sreenira]

Same same same. Why are they not taking up responsibility? Can we start posting on X And blow this issue up? 

[frustrateduser2024]

Just off the phone to the tech guys, the factory reset does not help, boot loop is stuck. Technicians won't accept phone. Only option is to send it back to samsung now

[Faisal_A]

what is the possibility to downgrade to previous version?? maybe this can fix the issue.

[seksham]

I asked at the service centre. They said Samsung downgrading is not supported, maybe because of a different bootloader version.
However, I reflashed the latest software, but that didn't fix the issue. I lost all my recent photo and video memories

[Hud1]

I was going to try that but I can't even get my PC to recognize the device. It makes the sound effects like the USB is connected when I am in the recovery mode on the phone, but in the smart switch app it doesn't recognize the device is connected. Tried to factory reset and putting it in the freezer and the boot loop continues. I assume it is the motherboard. Can't get an upgrade to trade in at ATT unless the phone can power on. Is Samsung just killing phones so people have to buy new ones?

[Faisal_A]

I did the same reflashing the latest version with no benefit. So I thought if it possible I can try flash another version but it not accepting any other version! 

[BrianZ3]

My S22 ultra started to random bootloop on 12/14 in the evening.  I found if I put the phone in the freezer it will shut-off.  Once Its off I can get it to turn on and if I move it to the fridge it will stay on long enough to get a backup copy.  

[Pdegruil]

Same problem here in the Netherlands. My daughter's Samsung Galaxy S22 remains in the bootloop after the official Samsung software update. Tried what can be found on the internet, but nothing helps. If you look on the internet you will see a lot of people with this problem so it should be known to Samsung.

Since the S22 was bought directly from Samsung, my daughter made an appointment at the Samsung Experience Store Utrecht for repair. The phone was just 2 years and 5 months old at the time. In the store she was told that this was a known problem; worldwide, there is a small percentage of S22s where the official Samsung update breaks the phone's motherboard. So this motherboard has to be replaced and according to the Samsung employee that would cost € 369 and would be entirely at the expense of my daughter. The phone is out of warranty, so you have to pay for this yourself. My daughter was shocked and took the phone home after a short discussion with the Samsung employee. And now we are left with a broken phone that broke due to an official Samsung update, but we can't use it now unless we pay € 369 ourselves for a mistake that Samsung made.

Given the above story, I am a bit disappointed in Samsung and the handling of this error that Samsung itself has caused. It can't be that Samsung is sending out an official update that makes the phone unusable, can it? I assume that there is an arrangement from Samsung for the affected people where the S22 broke due to the official Samsung update. Or not?

[sreenira]

Dear All, We have no other choice than to blow this up on Social Media. here is my handle @rasreeni
I started posting. If you would like to join the fight, you are most welcome.

[sreenira]

The Service center is kind of helpless. They need an explicit email/communication from Samsung to proceed with the resolution.

The way i see it, Samsung should 

1. Fix the phone for free or a nominal/reasonable fee (or)
2. Take the phone in and provide a discount on a different phone

Thats it.