S22 Ultra adverts

[Mollymay]

Hi everyone. Happy New Year.

Recently I've been experiencing a problem with the adverts on my phone.

When an advert comes on my phone,it runs to the end as normal,then when it gets to the end, there is a blank black screen & no X to press. That means I have to shut down the app & start again.

Any tips?

I've already restarted & shutdown my phone.

Thanks

[Tourbillon De La Vie]

Does that happen only in that app? Most likely it's the issue with the app and the way it displays adverts. Try rotating the phone 

[Mollymay]

I've just tried that but nothing happened. This picture shows what I get...

[Tourbillon De La Vie]

Reach out to app maker 

[Mollymay]

I would do but it's not restricted to one app. IIt's multiple apps

[BandOfBrothers · Accepted solution]

Have you tried > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.  @Mollymay 

[Mollymay]

Thanks for that,I'll try it 😀

[Mollymay]

Thanks 'BandOfBrothers' that appears to have worked.
Thankyou to everybody who took the time to reply x