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S22 switching from 5g to 4g network causes slow Internet

(Topic created on: 29-06-2023 07:41 PM)
3757 Views

I have this problem too

Alan141
Apprentice
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I have noticed that the Internet performance is very poor when I move out of 5g coverage and into 4g. It is only rectified by going toggling Flight Mode. Then it's back to normal. Going the other way can cause similar issues. Any ideas?
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5 REPLIES 5
Bigtasty65
Big Cheese
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If you're on the edge between two signals then it will constantly be switching back and forth. If you've a strong 4G signal. Then it may be better for you to turn off the 5G radio.
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GoanGeek
Samsung Members Star ★
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5g I believe only activates for data. So unless you have a good 5g signal it's best to turn it off as it will heat your phone and drain battery if the signal is sketchy.
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Alan141
Apprentice
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I agree with those workarounds, however, premium phones should be able to switch bearer seamlessly without a visible break in service. This isn't happening so there must be a fault or setting that is incorrect.
Lelon
Explorer
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Do you run the phone where its able to use both mobile data and WiFi if so I would turn this setting off as this can play havoc and cause these problems
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Alan141
Apprentice
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I will try that, thanks.
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