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S22+ not received Android 15/One UI 7.1

(Topic created on: 25-05-2025 10:55 AM)
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HarryB96
Explorer
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My Samsung S22+ hasn't received the latest operating system yet. I am constantly checking the software update section in my settings but no update is appearing.
Can someone please help?
Thanks,
Harry B
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23 REPLIES 23
HarryB96
Explorer
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I will try that and contact samsung support aswell. Thanks for your help.
HarryB96
Explorer
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I will try smart switch and contact samsung support aswell. Thanks for your help.
Piper123
Samsung Members Star ★
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Your device was manufactured for the USA not the UK which is why you're not receiving updates.

Try Smartswitch
S24 Ultra
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HarryB96
Explorer
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Will do, thanks for your help.
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Daniel280
First Poster
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I also face thesame issue, apparently stuck on one UI 6.0 April 2024 update. I've tried smart switch, no update. Is this normal?

 

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Tourbillon De La Vie
Samsung Members Star ★
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It is not. See previous suggestions 

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HarryB96
Explorer
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Very annoying ain't it. I have done some more digging and it looks like if smart switch via a PC doesn't pick up your update, then flashing your firmware using odin is your last option. Be wary though, if it's not done correctly, your phone will become useless. Maybe send your phone to samsung and let them do it.
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HarryB96
Explorer
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I've seen loads of issues with people complaining about battery life and various other issues with android 15 so I'm contemplating sticking with UI 6.0.
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Daniel280
First Poster
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I can find a emergency recovery function on smart switch. Says I can reinstall the entire firmware or something. Not sure if its gonna fix it tho, especially if it doesn't grab the latest firmware. Anyone who knows better on this? Or maybe moving to samsung support and just let them take care of it instead.

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HarryB96
Explorer
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I wouldn't mess about with firmware unless you are confident in what your doing. Send your phone to samsung experts, explain your issue and let them do it. I've also seen that you can allow your phone to be controlled by an expert using Android remote control or via the Samsung Members app using Smart Tutor. Samsung support will probably tell you to do either of the 2 things I've mentioned.
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