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Original topic:

S22 has bug on instagram stories

(Topic created on: 21-06-2022 12:28 PM)
S22
First Poster
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Galaxy S22 Series

Hello does anyone have issue on watching instagram stories? It's stuck and loading forever. I already tried everything to solve this issue but no success! I didn't want to return it

7 REPLIES 7
AndrewL
Moderator
Moderator
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Galaxy S22 Series

@S22 : Although you may have attempted these steps already, please can you try heading to Settings > Apps > Instagram > Force Stop > Storage > Clear cache, then restart your S22. If the issue persists, can you try connecting to Wi-Fi, followed by Mobile Data, to see if the problem is still present, or potentially connection based? 

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S22
First Poster
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Galaxy S22 Series

Thankyou for that. But it didnt solve the issue! And it happens when using 3g and wifi, but it is really strange that is happening just with my device.

Bespawsker
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Galaxy S22 Series

Good morning! I just upgraded to a s22 myself through t mobile and have the same issue. The camera function on instagram never stops loading. Im trying to do a video selfie to get my account and my process stops once the camera gets loaded.

 

Ive triedall the steps. Clear cache, check permission, uninstall/install and nothing.

Please help.

Blair

edsoncruz
First Poster
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Galaxy S22 Series

Same issue here, sometimes the story video get stuck in the beggining of the story forever, with the loading animation. I need to go to next story and go back to work again.
S22+ on Wifi or 4G.  Don't happen on S21+.

adamvy
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Galaxy S22 Series

This new "next" button when viewing stories is awful. It is completely and utterly unneeded since all you need to do to achieve the same result is swipe the screen. Yet you felt it necessary to add this annoying button that is intrusive and obstructs the view when watching people's stories and (as far as I can tell) there is no way to hide it or deactivate it in settings. download instagram video story at downloader2x.

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Middlje
First Poster
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Galaxy S22 Series

I have the exact same issue. Have you ever found a fix for this? 

edsoncruz
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Galaxy S22 Series

Still happening, for 9 months to me 😕

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