S22 Do not disturb exceptions keep resetting themselves

[bluegruntfuttoc]

At some point recently I noticed my alarms stopped going off and i looked at the settings for doing it disturb.

They had all reset. Meaning that cause and alarms were not working.

I set them back to how they should be, however after a day or so they've gone back again to the default setting and alarms were not going off.

It's now got to the stage where I have to reset do not disturb on a daily basis otherwise the alarms will not go off.

I can't work out why do not disturb exceptions do not stay as I leave them. 

Any suggestions?

[Tourbillon De La Vie]

So, you set under do not disturb /alarms and sounds/alarms etc to be allowed and then those settings revert to off? 

[NinjaRanga]

Look at Modes and Routines in Settings and then look at the Sleep Mode. There is a setting which turns on Do Not Disturb and other features automatically based on what it thinks your behaviour patterns are.
If you turn off the setting which turns it all on automatically and also turn off the Do Not Disturb setting this should cure the problem 👍🏻

[chriswkbrd]

Did you ever figure out the issue? My 22 Ultra just started doing this and I haven't found a resolution yet. I looked into what NinjaRanja said, but I've never enabled those settings so the are all off by default. 

[bluegruntfuttoc]

I didn't however at some point I noticed it had stopped happening, I really wish I could help as I know how frustrating it was

[Members_8J6DUnt]

I have the same problem. If someone knows a solution, I would be very happy. 

[XXXray328]

Hello, have the same problem. Set exception contacts and after some time, all reseted to 0 contacts. 

Samsung its a bug!

[Jonathan69]

Had the same issue and here's the fix:

The phenomenon occurs due to a routine set in the phone.
Do not disturb settings changed due to this routine.
To cancel the setting, go to the device settings > Modes and routines > Tap on 'Routines' > Click on the routine you set and remove it.

[Jdjieiebxjekak]

Thx Jonathan, looks like that was exactly the issue!!

[chriswkbrd]

For me, I didn't have routine set as @Jonathan69 mentioned.  

After 2+ years, I have finally resolved this, though I'm not sure if it's one of two things, or both... 

Yesterday, I upgraded from a Galaxy Watch4 Classic to a Watch7 Ultra. I decided to search this again, and came across this post, and it got me thinking. Could it be my watch? Maybe I needed to recreate my schedule, or both. Since my watch was already fresh, I deleted the  schedule on my phone, rebooted, then added my schedule again. Finally, I added my wife to the allowlist, rebooted, and she was still there! 

Hopefully, this will help someone out.