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S22 cracking and noise speaker

(Topic created on: 31-01-2024 02:30 PM)
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Baloobb
Student
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Hi
I have an issue with my s22 any time I fly or go skiing the speaker cracking and I can't hear anything but just noise, after a few hours the issue disappears.

Looking into the community seems like a common issue with the s22 and the solution is to open the SIM tray to balance the pressure.

I went to a booked appointment at Samsung in king's cross (London) and the assistant told me it's a known issue and Samsung doesn't recognise it as manufacturer problem. He suggested to escalate via CEO support but at the moment is not available.

Did anyone find a solution for this? 


I find unacceptable that a top device,less than 2 years old, has such issue and no support from Samsung to fix it! 
6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
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I don't think there is a solution that you can use as a troubleshooting step if the issue is due to altitude @Baloobb 

Is the sound OK if you use Bluetooth earbuds etc ? 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BostonMatt
First Poster
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This just happened to me too. I agree with you, but I am also so stoked that opening up the SIM tray actually fixed this. Thank you so much for sharing.

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MarkBurgin
First Poster
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I had this issue too. I tried taking the sim card out and unbelievably it resolved the issue.  I imagine it's some kind of internal pressure issue. I will wait to see if it reoccurs.

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Members_sQJoLL2
First Poster
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I have the same issue. Got my S22 december 2022 and i noticed the sound sometimes crackling. Now I went on holiday by plane and it has been a huge issue. 

I always get samsung phones and never had any sound/volume issues. Only battery issues after a while..

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MarkBurgin
First Poster
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Have you tried taking the sim card out and putting it back in. I had to do this twice and it seems ok, for now.....

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DCMc
First Poster
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I have this problem too, I have been complaining since I got my phone as I flew a month after I bought it & 20 months on this issue has happened numerous times but still no help in resolving this, I tell them I have been sold a phone not fit for purpose... contract runs out this December, not sure I will get another samsung now
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