S22 cracking and noise speaker

[Baloobb]

Hi

I have an issue with my s22 any time I fly or go skiing the speaker cracking and I can't hear anything but just noise, after a few hours the issue disappears.

Looking into the community seems like a common issue with the s22 and the solution is to open the SIM tray to balance the pressure.

I went to a booked appointment at Samsung in king's cross (London) and the assistant told me it's a known issue and Samsung doesn't recognise it as manufacturer problem. He suggested to escalate via CEO support but at the moment is not available.

Did anyone find a solution for this? 

I find unacceptable that a top device,less than 2 years old, has such issue and no support from Samsung to fix it! 

[BandOfBrothers]

I don't think there is a solution that you can use as a troubleshooting step if the issue is due to altitude @Baloobb 

Is the sound OK if you use Bluetooth earbuds etc ? 

[BostonMatt]

This just happened to me too. I agree with you, but I am also so stoked that opening up the SIM tray actually fixed this. Thank you so much for sharing.

[MarkBurgin]

I had this issue too. I tried taking the sim card out and unbelievably it resolved the issue.  I imagine it's some kind of internal pressure issue. I will wait to see if it reoccurs.

[Members_sQJoLL2]

I have the same issue. Got my S22 december 2022 and i noticed the sound sometimes crackling. Now I went on holiday by plane and it has been a huge issue. 

I always get samsung phones and never had any sound/volume issues. Only battery issues after a while..

[MarkBurgin]

Have you tried taking the sim card out and putting it back in. I had to do this twice and it seems ok, for now.....

[DCMc]

I have this problem too, I have been complaining since I got my phone as I flew a month after I bought it & 20 months on this issue has happened numerous times but still no help in resolving this, I tell them I have been sold a phone not fit for purpose... contract runs out this December, not sure I will get another samsung now

[Eog747]

I can confirm that I had this issue after taking a flight yesterday.
Opening the sim tray, taking it out and putting it back in again fixed it instantly. Paper clip now on holiday packing list 😂

[bspenc101]

My wife bought a refurbished S22 and has been running into the same problem.  Popping SIM card in and out fixes it.   

It's an air pressure thing, which is why it happens when you travel.  Make sure you bring a paper clip with you.

I can duplicate the problem by putting the phone in a cold refrigerator, or letting it sit in the sun on a hot day.

Apparently happens in S23 and S24,  -- the S25 I don't know.

The manufacturing fix would be to make sure the air pressure on both sides of the internal speakers is equalized. This could be done without compromising the water-tightness of the phone.  At least other manufacturers have figured it out.

I noted in this thread that someone actually cut the ring that seals in the SIM card.