S Pen - This screen does not support this action

[apodragon]

Greetings! 

I used to be able to control music and volume with the s pen while at the home screen, but after the last updates I lost that feature. 

Whenever I try it, a message pops up saying 'This screen does not support this action', even if I try in my music player.

Air actions are active and configured. Please advice.

Thanks in advance.

[Ferenc75]

Hi there,
Did you make a clear cache partition recovery process on your phone?

[apodragon]

Thank you for your reply.

Do you mean the process of going into recovery mode and clear cache? If so, yes I did.

To clarify a little further, it's not like the air actions are not working. Specific configurable apps like chrome works, as well as taking photos and gestures to go back/home too.

[Ferenc75]

I mean this way:

https://youtu.be/OqsSslIOSyA?si=elfwibhfeNW19KU0

[apodragon]

Yes, I did. Always do after a big update, and I believe this problem started after updating to one ui 6

[Star_girl]

Any way to trouble shoot the SPen or to find out if the software is messed up? Maybe a Moderator can help you or leave a review in the Samsung Members App in the Support Section and the Customer Service will come up with a suggestion or a solution for you.

[lminvti · Accepted solution]

Hi @apodragon and warm welcome 👋

Have you tried reseting the S pen? If so you can also try go to S pen settings > more S pen settings and toggle on "keep S pen connected"

Also here's similar thread:
https://eu.community.samsung.com/t5/galaxy-s23-series/s-pen-music-gesture-s23-ultra/td-p/11405177?sr...

[apodragon]

Thank you very much for your response. 

Through your linked thread, I've made it to work by manually opening my music by its icon after I take the S Pen out. 

Before I used to only used my widget, as I configured to play music automatically whenever I connect my headset. 

Guess it's a little more troublesome than before since I never needed to do that but nevertheless it's working, and I appreciate your attention.

[lminvti]

Not a problem, I'm glad it helped 👌

[GabrielMS00]

Hello! Is there a way to disable the advice of "This screen does not support this action" ?
I have a touch macro for an app and then when I use this routine, this advice always pops up. It is a little annoying and seems like a bug because, in the end of the day, the macro works and the action is done.

Thanks in advance !