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record phone call

(Topic created on: 17-07-2024 03:13 PM)
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katrina87
Pathfinder
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hello everyone, is there a way to record a phone call? i cant find the settings on my s22plus 
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5 REPLIES 5
Robin999
Samsung Members Star ★
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If you're using a UK handset, then the only option would be to find and use a 3rd party app.
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katrina87
Pathfinder
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yes, Northern Ireland, thank you
keith30
Legend
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You won't find them in settings as that feature was removed a few years ago due to illegal concerns you can't record any calls unless you can find a 3rd party app to do so.
JAMES4578
Samsung Members Star ★★
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@katrina87   It  is not technically  illegal to record calls in the uk 

However  it is illegal to share calls with 3rd parties without consent, see some information here https://www.gmal.co.uk/recording-phone-calls-on-your-mobile/ 

The  native facility was removed due to privacy/security issues and 3rd party apps often have some sort of restrictions.  However a review of such apps here https://www.androidauthority.com/best-call-recorder-apps-android- 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Piper123
Samsung Members Star ★
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The issue around recording calls is a very complex one.

Companies do it routinely but they also have Data Controllers and Data Protection departments or officials.

If you are recording calls, you may be party to confidential information which is subject to GDPR and this you could end up falling foul of the law if you are not a registered Data Controller.

Also, I would not be happy if people were recording my calls without my knowledge.
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