Problems with GSM network on Galaxy S22 Ultra - Page 100

Brochs · ‎01-03-2022

I received my Galaxy S22 Ultra 512GB, Exynos version, over a week before official release date. As I was using the phone I discovered several bugs with my unit, screen blackouts, occasionaly freezes, conversations loosing sound, phon not reachable over GSM network even if my signals was good. I decided to wait until official release date to see if new software would be released. On the 25th Samsung released new firmware for my phone, and I did a complet factory reset after new firmware was installed. I am now on firmware S908BXXU1AVBF and fresh phone setup.

My screen problems seems to be gone, but GSM network issues are still there. Several times I have been made aware of that my phone can not be reached by callers, even if phone is showing signals. Solution, reboot. Turning on and off flightmode did not help. Also I am experiencing sound dropouts during calls, call is not droped but sound oth ways are lost, duration 10 - 15 seconds. Also when making a call the phone uses much longer time to set up the call than other phones I have had. Calling my self from other phones give simular results, setting up phone calles to my Galaxy S22 Ultra take much longer then calling others.

Have been in contact with Samsung support, but there is no help to get there. Try this, try that, over and over again. I am starting to loose my patients now, and its impossible for me to have a phone I dont know if I can be reached at, and when I manage to set up a call, sound is lost several times during the call.

Brochs · ‎11-10-2023

The solution would be to stay away from S22 series. S23 works perfect. As Samsung seems to not acknowledge this problem, I would guess it might be connected to Exynos chip. Samsung might return to Exynos with S24, and until they admit what have been the problem with S22, I will never ever again buy a phon with Exynos chip. I might be wrong about Exynos, but I know I’m right about S22. So #Samsung sing out!

Members_aPS616w · ‎25-10-2023

Anyone managed to solve this problem?

Peter168 · ‎26-10-2023

Yes.

Android 13 solved it for me.

Nomore updates after that

HannanSafdar · ‎14-08-2024

Hi, I completely understand your frustration—I had a similar experience with my mobile phone Galaxy S22 Ultra (also the Exynos version). The GSM network issues you’re describing, like the phone not being reachable despite showing strong signals and the sound dropouts during calls, were driving me up the wall too.

In my case, after trying multiple fixes with no luck, I finally found a solution that worked for me. Here’s what I did:

Network Settings Reset: Go to Settings > General Management > Reset > Reset Network Settings. This will refresh your network settings without affecting your data. I noticed an immediate improvement after doing this.
Disable 5G: For some reason, switching to 4G (LTE) only seemed to stabilize the connection. You can do this by going to Settings > Connections > Mobile networks > Network mode and selecting LTE/3G/2G (auto connect).
SIM Card Replacement: I also replaced my SIM card with a new one from my carrier. It’s a bit of a hassle, but it helped in reducing the call setup times and minimizing sound dropouts.
Update APN Settings: Sometimes, updating the Access Point Name (APN) settings to the latest ones provided by your carrier can resolve these issues. You can usually find these settings on your carrier’s website or by contacting them.

Since you’ve already done a factory reset and updated the firmware, these additional steps might be worth a try. If the problem persists, I’d recommend escalating the issue with Samsung support or considering a warranty exchange, especially since the phone is so new. I hope this helps!