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Problems after one ui 7 download

(Topic created on: 2 weeks ago)
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Dogsandphotos
Apprentice
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After the installation of the update, my phone is constantly lighting up and out. After 10-15 times he automatically goes to the safemode systemUI.

Who knows how to solve the problem? 

Kind regards 

 

6 REPLIES 6
Tourbillon De La Vie
Samsung Members Star ★
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Does it work in safe mode? If yes then probably there is some app or aps that is causing it. Did you customise your phone in some way 

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johnz237
SuperStar
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Hi! Welcome to the samsung members community!

Have you tried a simple soft reboot? Hold volume down and power button until phone force shuts off amd should boot itself.

As mentioned above- safe mode may help
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Dogsandphotos
Apprentice
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Yes, I've tried that. It restarts normally but after a few minutes and lots of lightning up he goes to the safemode. No message error or something that leads to the cause of the problem 

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Dogsandphotos
Apprentice
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It works quite normal in safemode. But it is difficult to oversee. No messages, no battery status,... 

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johnz237
SuperStar
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As you said it works in safe mode above- it will definitely be an app causing it.

2 options- backup data- factory reset. Or- go through recently downloaded apps (at the very end of app draw) and delete
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Members_0T8nGCZ
First Poster
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I think you are thinking of Safe Mode, which is something one has to boot into manually.

The "safemode systemUI" OP talks about seems to be a completely different thing that the device automatically goes to after  enough "crashes" or whatever you call them. I have the same issue on my S22 Ultra, installed the One UI 7 update today and now I can only use it in the automatic safemode thing.

In regular Safe Mode the device behaves the same way as in normal mode, it flashes on and off a bunch of times and then reboots. 

I have removed the SIM cards from the phone just in case, and then I reset One UI and the other stuff mentioned on this reddit thread but that didn't help either.

Just tried updating all apps on both google play store and samsungs *****, but no difference. Anyone has any other ideas?

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