Preorder gift buds no confirmation?

[Darbis]

Well it has been over 120 hours no confirmation from Samsung. Shall I do it again or what?

Thanks.

[-Robot- · Accepted solution]

You should have got a submission confirmation, with tracking link.

If you didn't I am guess you they didn't get the submission or something went wrong, I would contact promotions team

[Darbis]

OK, I ASKED THEM AND THEY SAY NO CONFIRMATION comes. If it is rejected they will send an email. WHEN THEY POST THE BUDS THEN A TRACKING INFO COMES. So not sure I think I got a confirmation immediately when the S21 campaign was on. Will wait.

[Carolep]

I got confirmation with a claim reference number then shortly after got another saying my claim had been accepted. So that's not true x

[-Robot-]

That's should be fine if got acceptance email

[Darbis]

I have sent them a query so lets see

[Nush]

I received the same