Poor phone signal on S22 ultra

[DarealDD]

Hey folks, does anyone seem to know what could be the issue with my device?

It's quite frustrating having to deal with loss of signal each day. 

I have attempted the following approach:

1) Replaced the physical SIM for a new one.

2) Turn On and Off airplane mode (several times each day)

2) Reset the network (this was a temporary fix)

3) Cleared cache partition 

My Galaxy Watch 4 Active recently disconnected from the phone more than 5 times each day. 

I wiped the cache partition and reset the Watch. Though that did fix the Watch issue. 

It's really frustrating. Samsung what's up?

Galaxy S22 Ultra 

[whoaitsjoyce]

i factory reset my phone and it didnt work.

[whoaitsjoyce]

I am currently going through itttt! I called my carrier who has been helping me for the past week. When i called samsung they said network has nothing to do with them and advised me to call my carrier. The customer service is not helpful what so everrr!!!

[callen6528]

I have a detailed response on a fix that seemed to work for most. It can be found on page 4 or by clicking "jump to solution" and scroll down to what I shared. Samsung and carries are not going to do anything and pretty much hang up or ignore you when you mention the issue. They only benefit from you buying a new phone so that is all they are going to push. Hope the solution works for you as well and your phone gets back to working.

[HeatherLC]

factory reset did not work for me either. I had to buy the parts mentioned in this thread and my husband replaced the board and antenna

[Sirlleb]

Reading these posts got me to zoom in on the antennae as the most likely root cause.  I took my phone to a local phone repair (shout out local, reputable small shops!) who replaced the antennae assembly and almost immediately I was back to 5G.  It's been 4 months and no issues.  

One of the best investments I made.

[HeatherLC]

Agreed! I ordered the antenna and board and my husband replaced at home, all for under $75. I now have all 5G and great signal again. I worry about what the next "upgrades" will do, but, for now - I am back in business.

[Members_KW9PFNl]

I just had the same issue this week! My S22 Ultra doesn't detect the physical sim or e-sim and only wifi calling works. Did you find a fix yet?

[Schlauberger_]

Dido have new refurbished S22 Ultra, went through 2 SIM cards and Service Center diagnostics to no avail.  Phone does not connect to the network estimate signals below -90 dBm both 4&5G.  Returning phone for refund.

[Geekkinks]

It's quite hilarious to me that Samsung or Carrier IT are 0 help. We have 2 potential solutions, one being a SOFTWARE issue and this hasn't been flagged to be fixed? These companies take our hard earned money and then play in our faces. So mad I have a phone I paid all this money for and the company who MANUFACTURED it can't help? What a scam 

[Pincurled]

I spoke to a tech rep, who stated that it may be due to having a physical SIM. He was able to remotely add an eSIM to my phone, which seems to have fixed the issue.