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Poor phone signal on S22 ultra

(Topic created on: 03-02-2024 07:35 PM)
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DarealDD
Journeyman
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Hey folks, does anyone seem to know what could be the issue with my device?

It's quite frustrating having to deal with loss of signal each day. 

I have attempted the following approach:

1) Replaced the physical SIM for a new one.

2) Turn On and Off airplane mode (several times each day)

2) Reset the network (this was a temporary fix)

3) Cleared cache partition 

My Galaxy Watch 4 Active recently disconnected from the phone more than 5 times each day. 

I wiped the cache partition and reset the Watch. Though that did fix the Watch issue. 

It's really frustrating. Samsung what's up?

 

Galaxy S22 Ultra 

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117 REPLIES 117
Cynthia31091
First Poster
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Thank you!! This also fox my network issue 

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Members_6QawlCD
First Poster
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Thanks for this thread, I had the same issue and I changed the antenna cable and the component where the cabe goes at my local phone repair shop and the phone is back to perfect. 

like everyone else, I tried all sort of software fixes but nothing worked. 

Phone is out of warranty and I had it since it came out. 

cost £50 and was done whilst I was waiting. 

Guy said its a common fault with S22 Ultra and S23 Ultra

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rtorretti
Student
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This did the trick! Thank you. 

I tried everything and even called Tmobile and samsung for support. Samsung sent me to a local repair store and they sent me back to tmobile for a new sim. After nine of that worked i called the repair shop and asked if they could replace the antenna.  The tech said,  no we can't because we don't have the part or tools.  So i called a different mobile phone repair shop and explained the problems and what the post suggested.  The tech said sure I'll get the part here tomorrow. 

He replaced the antennae today and my phone is back to working again.  

Thank you JB

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Teddy_Screwface87
First Poster
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I've been experiencing this issue for a few months now and was hoping that Samsung would send another update that would someone fix the issue. Months have passed and we've had all sorts of updates. I love my s22 ultra so much that I took the sim out and put it in a cheap phone and used it as a hotspot for my s22 ultra....waiting for samsung to fix it....and  nothing. If nothing changes....I'm switching to Apple and never coming back. I've been a loyal samsunger for years and I find it ridiculous that someone can spend hundred is US on a smartphone...then an update comes out that makes it useless....and then the smartphone company does nothing about it. Never buying another Samsung or Android phone again.

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rtorretti
Student
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Have you replaced the antenna?  The cable comes loose and is a known fault.  

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SidRadio
First Poster
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I was also having similar problems. My phone would be in 5G mode while driving and all of a sudden it would lose the signal and come back minutes later. I then started losing my signal at my house and was only able to use my phone with WiFi. 

I did ALL THE THINGS! Including changing settings, blaming Verizon, yelling at a man that cut me off in traffic (didn't fix it but made me feel better) and more! 

After >30 days trying to fix this mess (including all the jazz above) I found this post. I contacted my local cell repair shop and requested they replace all antenna. Once replaced, my phone now works and I'm purposely posting this from my house where I was previously unable to get a signal. 

It cost me 35 bucks with tax and two hours waiting in the parking lot living life like the 80s...no phone/radio style. 

Here's a picture with everything they replaced. (I did request the antenna connecting the main board to the charging port also get replaced because another message board suggested that, and I didn't want to leave it out.) 

Good luck and may the odds forever be in your favor! 

1000016439.jpg

Rc26
First Poster
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Same here now in 2025 after one UI 7 

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Rc26
First Poster
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Thanks for these but I've read others who had done a reset and it has not worked.

 

Contacted support

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