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Phone stops receiving texts, requires restart to resolve

(Topic created on: 29-09-2022 07:58 PM)
11320 Views
Burzmali
Apprentice
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Every day, at some point, my phone (Verizon S22 Ultra) stops receiving text messages. I have to restart the phone to receive texts again, and then a few hours later the issue reoccurs. After searching the internet, I've found other users are experiencing the same problem after the update at the beginning of September, and I'm pretty sure that's when my problems started as well. Is there an easy solution for this? I've already done the new update from September 28th, and the issue is still happening. How do I fix this?

Edit: I forgot to mention, this is in the US.

15 REPLIES 15
Jeff-LI
First Poster
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My S22+ started doing this last month as well on Verizon.  The last update didn't help, has anyone found a solution?

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Justcode
First Poster
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I have 2 Samsung S22 on verizon. Both phones have been factory reset, manually setup many times and constantly fail to send and receive text and stop receiving calls. This has been going on since it’s first update in Sept 2022. I tried everything suggested, in various posts and Verizon, but nothing seemed to fix the issue. Even tried new Sim cards.  I have totally lost faith in Samsung and refuse to ever buy a Samsung product ever again. When my contract is up and these 2 brick of a phones is paid off, I’m going Apple and never looking back. What good is a cell phone if it can’t do basic operations it was designed for, calls and texting. I always had Samsung products in the past, but never imagines they would take this long to fix a serious issue that many customers are having. This issue has caused me pain and suffering both personally and work related as I need a properly working phone.

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JudyFl
Explorer
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I restarted my phone several times and turned off sim card. Turned phone off not fixed.

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JudyFl
Explorer
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Oct update did not work

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HectorN
First Poster
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Same problem here with an A53. Did you find any solution?

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sewakg
First Poster
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I have s21, I also have restart my to phone to send and receive WhatsApp message
I'm in the UK
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