One ui 5.0

[amy1989]

Recent update on my phone causing lots of problems, none of my media works, unable to send pictures, receive pictures, apps crashing.

[tinglish]

Have you updated your apps in both Google play store and galaxy apps store?.
Also perform partition cache wipe.

[amy1989]

Hi, how do I perform partition cache wipe?

[Blessed4life]

Hi, here you go.
https://youtu.be/OqsSslIOSyA

[Lord_belial]

I have problems with WiFi calling.I need to restart my phone a few times a day to get it

[Katsudonvince]

What does that do? Will it erased all my phone data?

[abhi123]

I have the same problem and preforming the cache wipe didn't do anything. My internal storage in the system shows its only 8gb and its full but the phone has 128gb so cause of that I can't use most apps to send or receive any type of media

[tinglish]

No it just wipes broken files etc.
Think of it as cleaning your phone but on the inside.

[Katsudonvince]

Thank you for the explanation.

[AndrewL]

I'm sorry to hear that you have encountered this issue following a recent update. I have noticed that some Community members were able to resolve the problem by heading to Settings > Apps > Tap the 3 dots in the top right > Special access > All files access, and toggling on 'Media Storage' from here. Please can you attempt the steps above, and let me know if you have any success?