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Not receiving gmail notifications when the phone os locked

(Topic created on: 11-08-2023 10:40 AM)
2090 Views
Ikewoods1978
Apprentice
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Hello all , 

Really frustrating I love my new s22 ultra but ever since I have had it the notifications are terrible when the phone is locked.

 

I turn it on opening the screen and sometimes I will get a notification sometimes not.

I go to Gmail and I have loads of messages.

 

Been on the phone to both Gmail and Samsung tech support and neither can help.

 

Has anyone else had this issue I would really appreciate the help 

 

Best 

 

Michael 

3 REPLIES 3
Fiona26
Samsung Members Star ★
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Check in settings > apps > Gmail > battery. Make sure it's not on restricted, as the Gmail app will not run in the background.
Ikewoods1978
Apprentice
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Thanks it was on optimised , I have moved it to un restricted lets see if that makes a difference 

Fiona26
Samsung Members Star ★
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