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Original topic:

No sound when "OK google"

(Topic created on: 19-06-2022 06:28 AM)
petersam81
First Poster
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Since I got my new Samsung Galaxy S22+, I have not been able to activate any kind of sound after saying "ok google"....the only i get is a very very tiny vibration almost impossible to feel.

I have searched all around in settings, and so on but so far I am not able to activate this sound that is very helpful to know that Google is listening.

Any help on that?

4 REPLIES 4
Bradley0316
Navigator
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I have experienced this problem several times with my Galaxy s21.
The issue seems to occur after an update from the Play Store of the Google app. Usually it's only resolved with another update of Google.
This happened recently and a new update didn't fix it.
However when I restarted my phone it fixed the issue.
So, I'd suggest - restart phone, wait for update or update then restart phone.
If this doesn't work then I'm afraid I can't help any further.
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antikythera
Black Belt 
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Try this next time. After an update long hold the Google app icon and tap the info (i) in the top right of the pop-up menu. Find storage and tap that. Clear the cache and then close the settings. Try hey Google as that also works too now, not just OK Google.
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thirty1
Journeyman
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Go to settings > accessibility > installed apps and turn on 'switch access'. That should fix it.

If you don't have it there, download Android Accessibility Suite from play store and it'll come up afterwards.

Anonymous User
Not applicable
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Just fixed with your advice but in a strange way, as soon as turn on and then turn off voice access... Anyhow now I can hear the confirmation beep after "Hey Goggle". thx

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