24-01-2023 09:10 PM
25-01-2023 05:23 AM
Hello @g22a
Is signal connection poor in a particular area or everywhere ?
There are troubleshooting tios you can try such as Settings > General Management > Reset > Reset Network Connection.
There is also a diagnostic tool in your Samsung Members app that you can run.
"Phones do not latch onto the strongest signal.They follow the network assigned procedure, hence why it's not uncommon to be connected to a weaker signal than is strictly available "
A Samsung Service Centre can assess your phone too.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
25-01-2023 08:00 AM
25-01-2023 08:42 AM
25-01-2023 08:49 AM
26-01-2023 05:48 AM
You're very welcome @g22a
Not as far as I'm aware as it's the network that assign this.
The phone will do it's best to hang onto connection.
Are you abke to let Samsung have hands on with your phone ?
I have two physical sim cards in my phone and do find that one network can provide better signal than the other and visa versa where I live , commute and work.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
07-02-2023 09:12 AM