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Navigation bar issues

(Topic created on: yesterday)
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pukisCatos
Voyager
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Since new updates the Navigation bar from apps is underneath the system navigation bar

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6 REPLIES 6
AndrewL
Moderator
Moderator
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@pukisCatos: This looks like an optimisation issues with this specific app. If you check the Google app, for instance, the toolbar at the bottom of the page rests above the Navigation bar, and disappears when you begin to scroll down the page. If you scroll downwards on the highlighted app, does this help at all? 

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pukisCatos
Voyager
Options
Same with android app too1764945722340.jpg
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pukisCatos
Voyager
Options
The app navbar is locked in unfortunately
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AndrewL
Moderator
Moderator
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@pukisCatos: I have looked into this for you, and I am also finding that the Navigation bar obscures the Google Play system update 'Install' button (Settings > Security and privacy > Updates > Google Play system update). 

Based on the above, please can you submit an Error Report via the Samsung Members app, as this will allow our team of experts to identify any software issues which might be a contributing factor. 

To do so, please open Samsung Members > Support (bottom right) > Send feedback > Send arrow (bottom right). You will now be notified that Samsung Members is collecting system log data.

Select your most relevant category > Adjust the “Frequency” section depending on how often the issue occurs > Ensure “Send system log data” is enabled to attach the log > Write a detailed account of the experienced behaviour, as well as timestamps if possible. Finally, attach any relevant video, image or audio files using the paper clip in the top right, before pressing the Send arrow. When doing so, please submit your report within 5 minutes of encountering the problem, as this will ensure that the attached data accurately reflects the issue at hand. 

lance78
Big Cheese
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This error happened on the last Google system update September
pukisCatos
Voyager
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Thanks, I did. Hopefully they have a look at it
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