My phone wont let me connect to any wifi when I try it just stops loading

[LimLfc]

Restart your device

[jajsjs]

I've done that n updated my phone n restarted my settings n now it ain't working w Bluetooth

[jajsjs]

So I think it's something to do with the WNIC in the phone like the antennas am broke or something

[LimLfc]

There might be an issue with a cable have you tried it with a different cable

[jajsjs]

Yeah still doesn't work

[johnz237]

The thing with WiFi problems it can be a million and 1 different things.

Try resetting the network settings
1. Open Settings
2. Select General management
3. Select Reset
4. Select Reset network settings
5. Review the information and select Reset settings
6. If prompted, enter your PIN, password, or pattern.
7. Confirm the reset

Assuming youve already tried Reset Internet router?


Finally try clearing the phones cache.
1. Turn off the device.

2. Connect To Computer USBC to USBC (you may also connect to another Samsung mobile via USBC). Press and hold the Volume Up key and then press and hold the Power key 3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to
highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes,
them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power

Are you using any VPNs?

Finally speak to samsung, they may suggest booking a repair

[JAMES4578]

@jajsjs Some other Troubleshooting you could try:

Go to Settings - Connections - Wi-Fi - Tap the cog next to your router, under view More  select the MAC Address Type and set this to Phone MAC. If the issue persists, I would suggest pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, the reason being that this will refresh the software and address any issues that might be causing problems. An idea also to reboot the router if still issues at this point.

You could try Safe Mode and keep it in this Mode for at least 2 hours, https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/  if the issue is not present in Safe Mode would pinpoint recent third party apps which have been installed.

However if still problems advisable to send an Error Report-via Samsung Members Go to Support- Send Feedback. Networking-Wifi.  Describe the issue  and ensure that systems logs are attached (option should be ticked)

[johnz237]

You support and detail is immaculate 🙏