17-04-2022 04:17 PM
22-04-2022 07:25 AM
22-04-2022 09:07 AM
Turn of touch sensitivity under Display setting, if enabled
22-04-2022 10:28 AM
22-04-2022 11:23 AM
Do you have a case on your phone? Does the case curl round and touch the screen at all?
Welcome to the Community!
22-04-2022 12:34 PM
22-04-2022 01:30 PM
@Sagachristos: To check for any potential hardware issues with the touch screen, please can you dial *#0*# into your telephone keypad, select 'Touch' from the series of grey tiles, and draw a line through each of the on screen squares? Similarly, head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Touch Screen, and follow the on screen instructions. Let me know how you get on.
22-04-2022 01:48 PM
22-04-2022 01:51 PM
Let's try Safe Mode to rule out any third party apps affecting this then.
To do this turn your phone off as you would normally, then when you're powering it back on press and hold the Volume Down button until the Home Screen appears, Safe Mode will be displayed in the bottom left corner. This will disable all third party apps to see if they’re the root cause of the issue.
Let us know if you experience the issue in Safe Mode, and we'll go from there.
Welcome to the Community!