Keypad and DTMF tones not working during a call s22 ultra

[Sullys012136]

Does anyone else have this issue?? I cannot "press 1 to " because the tones do not work in call. they do work when i dial a number, just not in call. Please help!!

[plc501]

This worked for me on my Galaxy 22+ - I navigated to mobile networks as you described - and in my case I turned off VoNR (Voice over 5g)...

[Jasonrash]

I didn't have that option. But mine just magically started working correctly again...  it may have to do with the speaker volume being set too high feeding back is all I have theorized.  I did turn my volume down to half.  People were saying I was echoing and that also stopped with the volume reduction. 

[tmarshall57]

I started to get this problem today when trying to log into my NS&I account. Repeated attempts to press the # key when responding to a 2 pass authorisation request failed.

I replaced the default Samsung Phone app with the Google one. Prior to that I had checked all of the volume related and other tips above - none worked.

I immediately noted that, with the Google Phone app, when pressing any of the phone keys, the DTMF tones were much louder. I tried again (I was on my last chance with NS&I) and, lo and behold, SUCCESS!

[mushrmary]

I had no problem with this until I just switched to US Mobile, which is hopped on Verizon Wireless. Now I can't get the keypad sounds to work during a call. None of the above solutions work. BTW I do not have the option with this carrier to change VoLTE or VoNG.

[mushrmary]

No.

[mushrmary]

Both of mine are on and still have that problem

[mushrmary]

Not available on US Mobile. didn't have this problem on verizon.

[Members_4KQpYft]

Didn't work

[enviromo]

Late to the party as I just picked up an S22 Ultra refurb/renewed. Thanks for this solution. I was going bonkers on a call that required a credit card number manual input. Somehow I got through the initial prompts but this part of the system required beep beeps which I could hear after I turned on System volume. Thanks OP for the question! 

[cappie]

SERIOUSLY,........WTF? 

$1500.00 for a phone, does everything  except make phone calls