Keeps crashing

Louciffer · ‎02-09-2022

When is samsung going to do something about the 22 ultra keep crashing and rebooting? I have done a factory re set and it has made no difference.

Knightshift76 · ‎02-09-2022

Most likely they'll shove it under the rug when they announce/release the S23 series and act like it never happened.

BandOfBrothers · ‎02-09-2022

First try > Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.

To add > Are you using a back up when resetting your phone up after the factory reset @Louciffer

If so factory reset again but then set the phone back up as new i.e don't use the back up and then see what happens.

If it continues then you'll need to seek support from a Samsung Experience Store or Samsung Service Centre.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Louciffer · ‎02-09-2022

No didn't use back up, only in WhatsApp, the rest is just my Google account. Everything else I re downloaded

Reg Danny · ‎02-09-2022

Weird. My s22 ultra has been perfectly fine. UK by the way...

Louciffer · ‎03-09-2022

Oh, maybe I do need to take and get them to send off.. I've never had an issue before.. 😕

Members_TLXf521 · ‎03-12-2022

My s22 Ultra crashed today when I was opening Chrome browser. First time I see S Galaxy crashing. S3, S4, S5, S7, S10, S20 I had never crashed, literally, not even once. Samsung seems to be loosing quality.