Issues with 5G. Ultra S22

[Leo0005]

 A few days ago I bought the ultra s22 and I noticed that there are problems with 5G, does anyone know what the problem is? Will it be an update or the antenna? 

[Piper123]

Hey there and welcome to the Samsung UK Community Forum

Thank you for your question but you'll need to provide more info on your issue......

In Network Settings do you have 5g/4g/3g/2g all turned on? Does your sim / tariff include 5g? (not all EE tariffs include 5g for example)

[Tourbillon De La Vie]

Bought from where? Is it meant to for the country you are in? 

[Leo0005]

I don't know if the problem is just for me or if there are other people with the same problem. Use 5G but it's slow but LTE+ is better than 5G 

[Leo0005]

 When I use 5G it goes slow but when I use LTE+ it goes better than 5G, is it a problem just for me or are there other s22 ultra users who have the same problem? Problem with antenna or an update that causes that? 

[Leo0005]

USA

[Piper123]

Most likely explanation is that when connected to 4g LTE you're connecting to a closer mast than one carrying 5g.

[Leo0005]

 Is it a phone service problem or do many have the same problem? 

[Piper123]

Personally I don't think it is a problem, see my comment above