I was using my phone normally then I realised the screen went dim

[deft_warder]

I have good lock but I don't think that's the problem I ignored the problem for that day but now it's annoying.

[Fiona26 · Accepted solution]

If you pull Down your quick settings. Have you toggled on extra dim?

[deft_warder]

Thank you sooooo much I don't even know how I did that

[Fiona26]

Your most welcome, 👍

[J297EC]

Same thing happened to me a few days ago

[Obsydian]

Interesting i have been having a similar issue for a few weeks, my screen time out is 15 seconds, sure i had activated the Eyes on screen stay on (can't find the setting), Extra Dim is off.

I waited for the latest software update, to clear the cache, but the same issue persists - screen on, after 5 secs in dims, until i touch the screen, then back to my setting, then 5 secs later repeat.