22-12-2022 05:08 PM
22-12-2022 07:31 PM
@Lily123: Are you using the Samsung Email app? If so, please open the app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop up window > Manage Folders, and you can choose to show or hide the available folders for your registered email account. Let me know if this helps.
22-12-2022 07:36 PM
22-12-2022 08:31 PM
@Lily123: I'm glad to hear that you've found the folder you were looking for. Regarding the missing emails, try opening the Email app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop up window > Select your account > Sync account > On > Sync period (or 'Period to sync emails') > Select 'All time'.
If you're still unable to access your saved emails, try signing in to your account via a browser app (Samsung Internet or Chrome) and check to see if the emails are visible in the saved folder here.
06-12-2023 11:02 AM
31-05-2024 03:15 PM
I am having a similar issue on my S23 Ultra. I went into Settings in the mail app, I checked the box to show the Saved Mail folder but it doesn't show in the list of folders, no matter what I do. So I cannot save ANY emails!!!!