How can I get back my saved email folder on S22... Not there anymore

[Lily123]

Cannot find my saved email folder that should be there anymore since I switched phone from Samsung galaxy s9+ to S22 ultra. All email folders were successfully transferred over but no saved email folder anywhere to be seen. When I press more options tap in email app there is nothing there either... Can anyone help please 

[AndrewL]

@Lily123: Are you using the Samsung Email app? If so, please open the app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop up window > Manage Folders, and you can choose to show or hide the available folders for your registered email account. Let me know if this helps. 

[Lily123]

Thanks Andrew, I have the folder now but none of my old saved emails are there anymore

[AndrewL]

@Lily123: I'm glad to hear that you've found the folder you were looking for. Regarding the missing emails, try opening the Email app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop up window > Select your account > Sync account > On > Sync period (or 'Period to sync emails') > Select 'All time'. 

If you're still unable to access your saved emails, try signing in to your account via a browser app (Samsung Internet or Chrome) and check to see if the emails are visible in the saved folder here. 

[meher1226]

Hi I have lost so many emails from my inbox its just showing email from now till Aug 2023

[Celle98]

I am having a similar issue on my S23 Ultra. I went into Settings in the mail app, I checked the box to show the Saved Mail folder but it doesn't show in the list of folders, no matter what I do. So I cannot save ANY emails!!!!