HELP

[Anthea30]

Hi all, my phone has started automatically turning the WiFi off, when I turn it back on, its off again within a minute or two. And I woke up to a drained battery. I have followed the troubleshooting but nothing is working! Is anyone else having this issue? I have a Samsung s22 Ultra. This issue has been going on since about 1pm yesterday 😞

I have contacted Samsung support twice. Nothing is working 

[itsmechrissy]

Contact samsung support

[TechZilla]

Try clearing cache partition

[Anthea30]

Thank you, I have done that too 😞 I have reset all my network settings and put it on safe mode

[mkk7781]

Get Malwarebytes to scan for malware, or just use your paid version if you have one. Clear the cache. See if any apps are acting up. Check your settings and turn off the power-saving Wi-Fi option or the auto-off thing if it's there.

It's possible your phone is hacked, so check what's using battery via battery usage settings.

[mkk7781]

Go to accessibility and turn off sensors. - turn on auto blocker

[mkk7781]

Use the Samsung Members app for diagnostics.

[PseudonymXIV]

Can you double check that you have no routines that affect the state of the Wi-Fi? Also, ensure that Intelligent Wi-Fi is either off, or you have your frequent Wi-Fi networks on the list.

Regarding the battery drain; check the battery stats in Device Health and check what apps are responsible for utilising resources during foreground and background, Sleep/Deep Sleep apps accordingly to their usage; if its an app that you don't rely on, deep sleep it.