23-05-2022 07:56 PM in
24-05-2022 05:22 AM in
Samsung use Klarna as a finance option.
The Direct Debit is set up by Klarna and then should have been finalised by the bank.
A person can set up a standing order manually but not a direct debit or did you contact your bank directly to try and get this Direct Debit set up ?
Glow Finance is from what I can tell from a Google Search a standalone finance company who usually are used by MVNO Network operators.
My question to you is did Samsung directly sell you the phone and then deliver it to you ?
Or did you buy through a network or reseller etc ?
If so you'll need to contact them and Glow finance directly for support.
I wish you all the best.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "