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Galaxy S22 Ultra S908B/DS keeps restarting and getting stuck in the logo after enabling the Wifi since the lastest OneUI Update

(Topic created on: 14-01-2024 10:32 PM)
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Members_EeehPmM
First Poster
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Hello.

Since the S908BXXS7DWL1 and the last S908BXXS7DWL3 versions of the system updates, my phone (a Galaxy S22 Ultra S908B/DS) keeps crashing and gets stuck in an infinite loop of loading on the logo after enabling the Wifi.

I tried to empty the cache partition and a factory reset but it didn't fix anything.

The system update got me stuck into a binary version 7 that literally bricks my phone , before I was on version 6 so I can't even downgrade the phone to a previous One UI/Android Version.

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AndrewL
Moderator
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@Members_EeehPmM: Following the factory data reset, did you re-introduce any third party apps to your S22 Ultra? If so, please try uninstalling them temporarily, as this will help to determine if the issue is being caused by an external source. 

If the problem persists, head to Settings > General management > Reset > Reset network settings > Reset settings, to see if this helps. 

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Members_EeehPmM
First Poster
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I didn't, the phone even restarts during the first setup after the factory reset when enabling the Wifi

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AndrewL
Moderator
Moderator
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@Members_EeehPmM: If the problem has persisted following a factory data reset, and the device is clear of all third party apps, then I recommend arranging for the device to be inspected by one of our engineers. 

With this in mind, if you are based in the UK, please reach out to our Support Team by following the link below, and get in touch via your preferred contact method, and an advisor will be able to make the necessary arrangements for you. 

https://www.samsung.com/uk/support/contact/

Alternatively, you can arrange the inspection yourself on our website by following the link below, or via the Samsung Members app > Support > Repair service > Request service. 

https://www.samsung.com/uk/support/repair/

Dejan
Journeyman
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Same here. Only works if the wifi is turned off. Suggestions?

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Nick58328
Pioneer
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Were you able to get this issue resolved?
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Dejan
Journeyman
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No. It's useless now.

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Dejan
Journeyman
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This is what is happening to my phone: https://youtu.be/osjjhM17guw

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