29-03-2024 02:54 PM
Hello all,
So basically today out of nowhere my phone instead of asking for the usual fingerprint, it asked for the password that I've never used and probably had set up when I've bought it. I have no idea what is my phone's password and I've tried plenty of possibilities.
I've tried using my old Galaxy S9 to try to unblock the S22 but haven't been successful (I have all my devices registered in my Samsung account).
What can I do to unlock my phone? I don't want to lose everything I have on my phone!
Thank you!
29-03-2024 02:58 PM
29-03-2024 03:03 PM
Unfortunately no, it just says that the password has at least 4 characters, with at least one letter.
It also says that to use fingerprint, I will have to introduce my password every 72h to guarantee my safety.
This started today, I've never used my password before.
Thanks!
29-03-2024 03:08 PM
29-03-2024 03:15 PM
I don't have a backup unfortunately and ideally I want to keep my data. Last case scenario, I think I can do a factory reset on my app Smart Find using the S9.
29-03-2024 03:31 PM
29-03-2024 03:41 PM
My S22 is connected to wifi.
I've tried using SmartThings find on my desktop and I can see all my devices.
The options i have for the S22 are: ring, lock, track location, erase data and extend battery life. So it doesn't have an unlock phone option.
29-03-2024 03:44 PM
29-03-2024 03:53 PM
I've locked my phone, but I still have to wait 33 minutes to try again because of too many wrong attempts.
My phone screen says:
"Blocked Phone; This phone has been lost; wait 33 minutes to try again due to too many wrong attempts..."
Is it going to be possible to try a pin in 30 minutes? Hopefully!
29-03-2024 04:02 PM