13-05-2022 11:42 PM
My S22U is quite hot while using camera, according to DevCheck tha battery temp is aboce 46°C and I guess processor temps are much higher, because I cann feel the heat comming from the left upper corner when the SoC is. Do ypu think I should send it to the service center?
Thanks for suggestions!
Ps. Exynos 2200, 8GB RAM, 128GB version
14-05-2022 12:41 AM
14-05-2022 05:18 AM
Hi @Pd810
Using the camera for it's various functions for an extended time can and will use more resources so yes the phone can / will heat up a bit more.
As long as the phone isn't shutting down or your getting a warning pop up message your phone is fine.
I'm using the Samsung Galaxy s²² Ultra 256Gb in Phantom Black [ Exynos ] version.
I wish you all the best.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-05-2022 06:50 AM - last edited 14-05-2022 06:50 AM
14-05-2022 07:13 AM
Yeah I know that using camera need much more processing power than other stuff, ao this produces heat. But my old Galaxy had never heated so much.
14-05-2022 07:17 AM
Thanks for your reply.
Yeah, I know that using camera requires more power, so this makes more heat, but as I mentiones in my other comment, my old Galaxy had never been so hot. The phone did not turn off, nor the warning message popped up, but I was really hot like it was not pleasant to hold the phone and I was thinking that the warning message would pop up, but it did not.
14-05-2022 07:29 AM
You're very welcome 👍
Has the phone been placed in any sort of case ?
If your worried then Yes a Samsung Experience Store or Samsung Service Centre will be happy to check out your phone @Pd810
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-05-2022 07:33 AM
Hello, thanks for ypur reply.
The phone heats up while taking pictures and filming too, it does not matter what I do. It also gets hot, only when the camera app is opened, when I am not even taking photos or filming.
It starts heating up almost instantly, and I can feel the phone is hot after few minutes.
I does not matter, what resolution I use, it heats up the same.
My old Galaxy had never been so hot. It is uncomfortable to hold to hold the phone, but I have not received a warning message so far.
14-05-2022 07:35 AM
@BandOfBrothers yes, I am using the official Samsung silicon case.
It is sad that the phone overheats like this, because apart from this issue I love the phone so much, it is the best.
14-05-2022 07:46 AM
I have the official Samsung Black Leather back case on mine.
My phone does not overheat however I only take occasional picture's so not using that function for any length of period.
You could check there are no pending updates and clear the camera app cache files 2hich may help @Pd810
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "