Does Samsung delete all data when replacing screen?

[Haytch]

My screen is cracked and i am looking to get a repair. Will Samsung factory reset my phone or will my data and apps stay when my screen is replaced? Thanks

[DannyT]

That's right, the data will be wiped as part of the repair process. Check out your options for backing up here: https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/

[Reylob]

I also recommend this option. The drives are very fast and provide an easy way to keep your data. I even use it for transferring data among different devices.

[Leo Brown]

I was not told during my assurant samsung care plus email that I did not have to back up my data and have not got a fully current one . After getting your device repaired was your data erased or not ?

[seanredmond23]

As an it tech myself if the customer doesn't want their data wiping there's zero need? It's only a screen change. Or are they just changing the whole device and not telling the user... 😅 If just a screen replacement (which I need on my s22) I wish to see the engineer do it. There's no reason why not. No trade secrets. Bit of glue and a few screws