Disney+ redeem lack of code

[connovar]

I keep getting emails to redeem my 12months disney+.

Clicking redeem takes me to the same form, i already completed and doing again says IMEI is already submitted.

The terms say "a Disney+ code shall be emailed within 28 days of verification."

No codes have arrived in my email yet, when i originally tried to redeem weeks ago.

[Members_iXcJw3P]

I did the same it's 28 days until it will come I think.

[NeelyPeely]

I've got the same issue. Email without a code just a redeem button. So far no one at Samsung seems to know anything about it.

[Jupiler1]

I have also asked the question, customer services need to understand it is part of the offer.
If they cannot honour it then the contract is fraudulent.

[Members_iXcJw3P]

I don't know what your experience with samsung customer service is but mine has been absolutely shocking. 

[connovar]

Oddly, day after posting this, code came through, and activated.

[Geo1Ross]

I havent received any emails despite making a purchase of the 22 ultra and s8 ultra. I have tried to input details but told imei has already been used. Tried customer service.... unbelievably bad. Like others.. I feel this is a rip off. 

[Members_GaWEGxy]

i have had the same issue , it took ages for the phone to arrive and after signing up for the buds and disney + i havn't had a response on either. 

[Members_yZdjsQ3]

I cannot even get that msg of getting an email later.