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Disappearing text messages

(Topic created on: yesterday)
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lloydie808
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Hi all
Since the upgrade to UI7 I've been having issues with text messages. I'll have a conversation with somebody and when I go back to the conversation on a different day parts of the conversation have vanished. I've just had it happen again. Yesterday I messaged someone a date and time. They confirmed this and I replied to say I'd put it in my diary. Came to look today and the bit about putting it in my diary is no longer there!? Is this happening to anyone else?
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Tourbillon De La Vie
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How many messages do you have in total? Maybe it is reaching a limit and auto deleting 

lloydie808
First Poster
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Okay
So I've just turned on the option to delete older messages in the settings. I'll see if that changes anything. However, I would have thought if I was at a limit it would be deleting my old messages? Plus, it's just random bits of conversations that are going missing, not the whole conversation. Thanks for your input
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JAMES4578
Samsung Members Star ★★
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It may be due to the number of messages,possibility of a glirch though. Do you back up messages via Samsung Cloud?

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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lloydie808
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Yes, set to back up via samsung cloud
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