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Original topic:

Calling

(Topic created on: 17-05-2022 11:13 PM)
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pitWSM
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After pick up, I cannot hear the interlocutor and the interlocutor me. Only restarting the mobile phone helps. This happens very often when the signal is weak or when the system switches to WIFI calling. Some solution???
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BandOfBrothers
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If Network is weak as you've indicated in your area then call connection's can have issues unfortunately.

Restarting your phone of putting it in flight mode will help refresh Network connection which is why things seem better for a while.

I assume this issue isn't happening everywhere or when you have good network connection  ?

Unfortunately until your chosen network improves network signal where your experiencing issues there isn't much you can do.

Apart from perhaps changing the network you use or pop in another network sim card in sim slot 2 so you can switch to the other network if required.

If Calling Over Wi-Fi switching is causing issues then either turn that off in your Network app and phone or turn off Wi-Fi in your phone's settings.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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pitWSM
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Hi,
Ok, but when I had the S20 Ultra nothing like this happened !?
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BandOfBrothers
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Maybe network signal has deteriorated since then.

Some phone's also hold onto signal better than others.

There is a diagnostic tool in your Samsung Members App.

And a Samsung Experience Store or Samsung Service Centre can check your phone out @pitWSM 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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pitWSM
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the best thing is that signal has improved...
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BandOfBrothers
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Ok.

You can check what the strength of your phone's signal in Settings > About Phone > Status Information > Sim Card Status > Signal Strength. 

As I said a Samsung Experience Store or Samsung Service Centre can test the phone too @pitWSM 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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pitWSM
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👍
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Vicstick85
Explorer
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Hello I have also network cellular signal issues.

This is posted in the following thread:

https://eu.community.samsung.com/t5/galaxy-s22-series/cellular-signal-is-worse-after-last-update-onl...

 

I hope Samsung will take this issue more seriously instead of pointing fingers to the cellular network providers!

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