Call sound issues - others can't hear me during calls and I can't hear them either - Page 19

simon_se · ‎30-03-2022

Hi,

I have had this phone now for around a month (S22 ultra EU exynos) and this is the 4th or 5th time that has happened to me. I receive a call, I hear the ringtone, I answer the phone but I hear nothing. I try to hang up the person and call myself and hear nothing.????? Only way to solve the problem is restart the phone, like I'm on a windows 98 computer....

This is besides the other problem I have with phone refusing to unlock once a day, I am really getting tired of all this annoying bugs.

Why would a 1400$ phone not be able to receive calls? Has anyone else had similar problems or it's only my unit that is faulty?

nrg84 · ‎23-12-2022

Installed the December update and the problem is still here. Don't trust who wrote that the latest update would have fixed the issue, simply go to a Samsung repair center and ask for a replacement. Next week I will format my S21 and I will do it.

michaelxy · ‎24-12-2022

Wait until the december 2023 update - it will fix it. 🤣

Note9, unihertz jelly pro, Nokia 6300, xCover4, xCover5, Galaxy Tab Active3, S23 Ultra 0,5 TB

ponchofiesta · ‎24-12-2022

I have installed an update via Smart Switch on the PC. Since then I didn't had this issue again. Two days ago I have installed december update OTA too.

But I'm not sure if the Smart Switch update really fixed it. There was not enough time to be sure.

I could imagine the Smart Switch update (>7 GB) did something which isn't done by the default OTA update.

michaelxy · ‎24-12-2022

A ***** will be fixed with any update.

Note9, unihertz jelly pro, Nokia 6300, xCover4, xCover5, Galaxy Tab Active3, S23 Ultra 0,5 TB

nrg84 · ‎24-12-2022

I can't find any update in Smart Switch. I hope you solved the problem, I thought I fixed it too, having not had the issue for over a week after the OTA update, but yesterday I had it again.

Mariam_Mch · ‎26-12-2022

Hi,

Is there any solution for this? Updated to android 13 and started this issue.

pleeeasee Heeeeeeelp

nrg84 · ‎27-12-2022

Hello everyone, I have a question: do you use a Garmin smartwatch maybe? Or a pretty old bluetooth headset (I have a Plantronics M25)? I didn't have the issue for months and, after reassociating the bluetooth headset, I'm experiencing it again. I then disassociated it and cleared the bluetooth devices data, but I still have the issue.

ponchofiesta · ‎30-12-2022

Status: Actually since the update via Smart Switch still didn't have the issue again.

I don't use any Smart Watch or Headset. But I always automatically connect my phone to my car.

The brave people could try manual flashing the full firmware package like: https://samfrew.com/de/download/Galaxy__S22__/5l4v/EUX/S901BXXU2BVL1/S901BOXM2BVL1/

I assume there might be a modem update, which is not included in OTA updates. This might be the cause why updating via Smart Switch makes a difference.

But this only for now. Will see, if it stays solved for me.

nrg84 · ‎30-12-2022

I've just realized that I can't find your Smart Switch update because I own a S21, not a S22 :')

ponchofiesta · ‎16-01-2023

Over a month has passed since I have updated via Smart Switch and the problem has not recurred.