bluetooth

[katrina87]

anyone else having problems with Bluetooth? its off on my phone but my watch keeps buzzing with all the notifications and messages, got updated twice in January and now got another up 4th February, 

[Piper123]

If you have WiFi turned on on your watch and the apps then notifications may still come through.

[katrina87]

no it only connects through Bluetooth, its buzzing all day

[Piper123]

Is it an LTE watch and does it have it's own SIM?

[BandOfBrothers]

If you connect the phone and Watch via Bluetooth the updates should conclude meaning the reminders will stop..

I keep mine connected throughout the day so updates happen in the background or my phone and Watch remind me like yours. 

[katrina87]

nope no sim, still doin the same today but not as much, even though my phone hasn't stopped

[Tabbs]

Hi, since my update 3 weeks ago, I had another update about 3 days later. Is that normal? Also, my Bluetooth just won't turn on. It acts like it then stops. I've diagnosed the phone & it says Bluetooth, not connecting, turn phone on & and off, try again, I've tried this & yet still failed to turn on. Can anyone tell me what's wrong. Much appreciated.

[AndrewL]

@Tabbs: If you have not updated your phone in a few months, then you may find that you are required to install a previous security or software update, after which the latest update can be pushed through and installed. If you have used the Phone diagnostics tool in the Samsung Members app, and an issue has been flagged with your Bluetooth connection, then I recommend heading to samsung.com > Scroll to the bottom of the page > Contact us, and reach out via your preferred contact method, where an advisor will be able to arrange for the phone to be inspected by an authorised engineer.