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Bluetooth issue : audio cut off in headset

(Topic created on: 24-02-2025 12:45 PM)
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Members_M8bK0We
First Poster
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Hi,

I have a S22+. Recently i have experienced an annoying issue : the audio in my headset cuts off randomly. My headset is still connected to the phone via bluetooth, i can change the volume level but no matter what I do, no sound. It does the same with other headsets/hearbuds. (Headset works fine with other phones or computer). This is strange. I tried to pair and re-pair the headset, play with the options, nothing works. I connect the headset, watch a video on youtube, everything works fine at first and after a minute or two, the sound just stops while the video keep playing. I have to turn the headset off, re-pair, for it to bri

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2 REPLIES 2
johnz237
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Hi! Welcome to the samsung members community!

A simple restart can often resolve temporary software glitches.

Completely unpair all Bluetooth headsets from your S22+.
Restart your phone.
Re-pair each headset individually.

Safe boot:
Boot your S22+ into Safe Mode. This disables all third-party apps.
Test your Bluetooth audio in Safe Mode. If the problem persists, a third-party app is likely the culprit.

Clear Bluetooth cache and data:
Go to Settings > Apps.
Tap the three dots (or lines) in the top right corner and select "Show system apps."
Find "Bluetooth" in the list.
Tap "Storage," then "Clear cache," and then "Clear data."
Restart your phone.

What headset is it? Example samsung, bose, Sony ect have apps. Download, make sure up to date ect
Tourbillon De La Vie
Samsung Members Star ★
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Does it only happen with YouTube?