Banking Apps stuck on authenticating

[jeru31]

Hi all, so after the latest update, all of a sudden all of my banking apps are stuck on authentication, I've gone into each app and reset the cache and data, I've also done a wipe partition but it's still the same, has anyone got any ideas? 

Thank you 🙏🏾

[Savage Scotsman]

Is there not a plus + icon there?? Should be

[KapitanKrusty]

Yeah, there is but it doesn't then provide a list of apps to add, just the 2 options I mentioned.

[Savage Scotsman]

Let me get back to you. I'll go reset my DDGo and see if i can figure it out for you 👍

[Savage Scotsman]

Ok. I'm guessing you have the actual Duck Duck Go browser?
If so, open it, top right there's 3 dots going vertically, press that, goto Settings.
There should be a list and the app protection should have a green dot next to it. If not, activate it, and go check our swipe down menu again.

[KapitanKrusty]

You're a gentleman. Thanks.

[Members_RUIBa5p]

Yep. Duck Duck Go was my issue.  Deleted it, installed my banking app and then re-installed Duck Duck Go.

Or you can disable the VPN feature in Duck Duck Go

Many thanks for that.

[Panama]

This solved the issue for me. Mine was set to dns.adguard.com so selected automatic and the app now works.

[Savage Scotsman]

You're very welcome. Glad to help 👍

[Cambler77]

Anyones bank apps not authenticating after latest update??

[Chistery]

Tried turning the phone off and on again?