Banking Apps stuck on authenticating

[jeru31]

Hi all, so after the latest update, all of a sudden all of my banking apps are stuck on authentication, I've gone into each app and reset the cache and data, I've also done a wipe partition but it's still the same, has anyone got any ideas? 

Thank you 🙏🏾

[Savage Scotsman]

Had the same problem. If anyone is using a VPN then you can check on (Android) Settings-connections-more connections.

Check your VPN. if you have one (Duck Duck Go was the culprit for me) then you may also have "App Tracking Protection" activated. Once you disable that, you should then be able to log into your banking app.

[Savage Scotsman]

If you use Duck Duck Go and have the app tracker protection activated then that, and things alike, will stop the app from working

[Mikeymike1001]

Well I have been puzzling over this issue for days and the problem occurred after the last update to the app, after calling the bank several times, they were no help, I emailed their support at mobileapps@lloydsbanking.com, but got no reply, but just read your post and it worked. Thanks man!

[KapitanKrusty]

Thanks for this Savage Scotsman from a fellow Scot. Switching off App Trackers in Duck Duck Go for the BoS app solved the issue. Only problem now will be all the hundreds of trackers that will flood my phone via this banking app. Shame on BoS/Halifax/Lloyds

[Savage Scotsman]

If you can get the icon for the apl tracker added to you "swipe down" icons (where your wifi, torch, bluetooth are), then you can easily switch it off and on before and after you use the app, bro. I do that now. It's as easy as switching your torch On and Off.

[Savage Scotsman]

The issue with the app tracker solved getting into the app, however, i tried to buy some things from B&Q today and when paying for my stuff with my bank card it no longer can communicate with the app for verification on buying things. It just fails to purchase large orders over a certain amount of money. Unreal. Who the hell updated the app? Rookie stuff.

[KapitanKrusty]

How do I do that ? Would be so handy.

[Savage Scotsman]

Well, if you have the Duck Duck Go app protection acivated then just goto your Swipe Down where all your icons are for torch , Bluetooth, WiFi etc and look for a wee + symbol and it should let you add it from there. A list should pop up and just simply choose to have the DDGo app protection as an icon.

[Savage Scotsman]

Also, if you can't find the + symbol. Then, you might have to swipe right to find it. It depends on how many icons you have on your Swipe Down menu. If you have more than 12 then you will have to swipe right after you swipe down. So, simply put. On your screen, swipe down and swipe down again, if you have more than 12 icons, then swipe right, and you should see the + icon to add more icons lol if that makes sense.

[KapitanKrusty]

+ list only has WiFi Protection and Kids icons available. No list of apps. 😞